Privacy Policy

Thank you for choosing the aiXcoder intelligent programming system. We take your privacy and data security very seriously. This Privacy Policy explains how we collect, use, store and protect your personal information.

Before using this product, please read and understand this Privacy Policy carefully. By continuing to use our services, you acknowledge that you have read and agreed to its terms. If you have any questions about this Policy or would like to learn more about how we protect your privacy, please contact us. Your trust is important to us, and we are committed to providing a safe and reliable service.

This Policy explains: 1. How we collect and use your personal information; 2. How we use cookies and similar technologies; 3. How we share, transfer and publicly disclose your personal information; 4. How we retain and protect your personal information; 5. How you can manage your information; 6. Updates to this Privacy Policy; 7. How to contact us; and 8. Supplementary provisions.

1. How We Collect and Use Your Personal Information

(1) Core principles

When collecting, processing and using your personal information, we follow the principles below to ensure that your privacy is respected and protected to the greatest extent possible:

1. Data minimization

We collect only the personal information necessary to provide our services and avoid excessive collection.

2. Necessity

We collect and use personal information only where permitted by law or with your explicit consent.

3. Legitimacy

Our collection and use of personal information has a specific and lawful purpose and is directly related to that purpose.

4. Transparency

We explain how we collect, use and protect your personal information in a clear and understandable manner.

(2) Information collection

When you use our products or services, the personal information that we need or may need to collect and use falls into the following two categories:

1. To provide the basic functions of our products and/or services, you must authorize us to collect and use the necessary information. If you refuse to provide it, you will not be able to use the relevant products and/or services normally.

2. To provide additional functions of our products and/or services, you may choose whether to authorize us to collect and use the relevant information. If you refuse, you may be unable to use those additional functions or achieve their intended effects.

Please note in particular:

We continually improve our products, services and technologies to provide a better experience. New or optimized features may require us to collect or use new personal information, or to change the purpose or manner in which personal information is used. If this occurs, we will explain the changes through an updated policy, pop-up notice, page prompt or another appropriate method, and obtain your consent again. We will begin the relevant collection or use only after receiving your explicit consent. If you have any questions, comments or suggestions during this process, please contact us using the details at the end of this Policy.

We process your personal information only to provide services to you and to fulfil our legal obligations in that process. We currently do not process your personal information for other purposes.

2. How We Use Cookies and Similar Technologies

Cookies and similar technologies, such as web beacons, pixel tags and local storage, help websites and applications recognize users, improve user experience and perform data analysis. The following explains how we use these technologies.

(1) Basic functions of cookies

Cookies are small files, usually containing letters and numbers, that are placed on your computer, tablet, mobile phone or other device when you visit a website. Their principal functions include:

1. Authentication

Helping the product determine whether a user is signed in so that it can provide personalized services or access rights.

2. Session maintenance

Maintaining a user's session state across different pages or functions, including interactive responses.

3. Data analysis

Collecting browsing data to understand usage patterns and improve product content and services.

(2) Specific uses of cookies

1. Sign-in and authentication

When you sign in to our website or application, cookies record your sign-in status so that we can recognize you and provide the corresponding services on subsequent visits.

2. Security and fraud detection

Cookies can help us identify unusual sign-in activity, improve account security and prevent fraud and other unlawful activities.

3. Website performance

By collecting device and network information through cookies, we can improve website performance, loading speed and responsiveness.

(3) Similar technologies

In addition to cookies, we may use similar technologies to support our services, including:

1. Web beacons

Transparent images embedded in web pages or emails that may be used to track clicks or whether an email has been opened.

2. Pixel tags

Technologies similar to web beacons that may be used to understand user activity.

3. Local storage

Data stored in your browser or device so that relevant content can be loaded more quickly on your next visit.

3. How We Share, Transfer and Publicly Disclose Your Personal Information

(1) Sharing

We currently do not share your personal information with other companies, organizations or individuals. If we engage in such activities, we will update this Policy and obtain your separate consent in accordance with its terms, except in the following circumstances:

1. Sharing required by law: We may share your personal information where required by laws or regulations, litigation or dispute resolution, or lawful requests from administrative or judicial authorities.

2. Sharing with explicit consent: We may share your personal information with another party after obtaining your explicit consent.

3. Sharing where necessary to provide the products or services you require.

4. Sharing with authorized partners: We may engage authorized partners to provide certain services or perform functions on our behalf. We share information only for the lawful, legitimate, necessary, specific and explicit purposes stated in this Policy. Authorized partners may access only the information required to perform their duties, and our agreements require them not to use it for any other purpose. We will share personal information only after obtaining your consent or anonymizing it so that the partner cannot identify you.

(2) Transfer

We will not transfer your personal information to any company, organization or individual, except in the following circumstances:

1. Transfer with explicit consent: We may transfer your personal information to another party after obtaining your explicit consent.

2. If the provider of the aiXcoder intelligent programming system is involved in a merger, acquisition, bankruptcy liquidation or a similar transaction that involves the transfer of personal information, the new holder of your personal information will obtain your consent again and remain bound by this Policy.

(3) Public disclosure

We will publicly disclose your personal information only in the following circumstances:

1. With your explicit consent or based on your voluntary choice.

2. If we determine that you have violated laws or regulations, or materially breached agreements or rules relating to the aiXcoder intelligent programming system, or where disclosure is necessary to protect users or the public from harm to personal or property safety, we may disclose relevant personal information and the measures taken by aiXcoder in accordance with applicable law or with your consent.

(4) Exceptions to prior consent for sharing, transfer or public disclosure

Under applicable laws and regulations, we do not need to obtain your prior authorization or consent before sharing, transferring or publicly disclosing your personal information in the following circumstances:

1. Where related to our obligations under laws and regulations; 2. where directly related to national security or national defence; 3. where directly related to public safety, public health or a significant public interest; 4. where directly related to criminal investigation, prosecution, trial, enforcement of judgments, or other judicial or administrative enforcement; 5. where necessary to protect your or another person's life, property or other significant lawful rights and it is difficult to obtain consent; 6. where you have made the information public yourself; or 7. where the information is collected from lawfully disclosed sources, such as lawful news reports or government information.

Where permitted by applicable law, if we apply technical and other necessary measures so that a recipient cannot re-identify a specific individual and the data cannot be restored, sharing, transferring or publicly disclosing the resulting data does not require separate consent.

4. How We Retain and Protect Your Personal Information

(1) Protecting your account

We strongly recommend that you do not use communication methods that are not recommended by the aiXcoder intelligent programming system to send your information. If password sign-in is available, please use a strong password that is different from the passwords used for your other accounts.

Please protect your personal information and disclose it to others only where necessary. If you discover that your personal information, account or password has been compromised, contact aiXcoder customer service immediately so that we can take appropriate measures in response to your request.

Information that you voluntarily provide while using our services may include your own or another person's personal information, including sensitive personal information. Please consider carefully whether it is necessary to provide such information.

5. How You Can Manage Your Information

You can access and manage your information as described below:

(1) Access, copy, correction and supplementation

You have the right to access, copy, correct or supplement your information. To exercise these rights, contact our person responsible for personal information protection at 6/F, JD Technology Building, No. 76 Zhichun Road, Haidian District, Beijing, or call 010-52851835.

(2) Deletion

You may request deletion of your personal information using the method described in “(1) Access, copy, correction and supplementation.”

After you or we delete relevant information, applicable law and security technology limitations may prevent us from immediately deleting it from backup systems. We will securely store the information and restrict further processing until the backup can be deleted or anonymized.

(3) Changing or withdrawing consent

You may change or withdraw the scope of your authorization for us to collect and process your personal information using the method described in “(1) Access, copy, correction and supplementation.”

After you withdraw consent, we will stop processing the corresponding personal information. Your withdrawal does not affect processing that we carried out based on your authorization before the withdrawal.

(4) Account cancellation

You may request closure or cancellation of your account as follows:

Contact our person responsible for personal information protection at 6/F, JD Technology Building, No. 76 Zhichun Road, Haidian District, Beijing, or call 010-52851835.

After you cancel your account, we will stop providing products or services to you and will delete or anonymize your personal information as required by applicable law.

(5) Responding to your requests

To protect your account, we may require you to verify your identity, for example through a written request or another method, before processing your request.

We will respond to the requests described above within 15 days. If you are dissatisfied with our response, you may submit a complaint directly to our person responsible for personal information protection.

We generally do not charge for reasonable requests. We may, however, charge an appropriate fee for repeated requests or requests that exceed reasonable limits. We may refuse requests involving information that is not directly associated with your identity, repeated requests without a reasonable basis, requests that require disproportionate technical effort, requests that create risks to the lawful rights of others, or requests that are otherwise impractical.

We may be unable to respond to your request where required by law, including:

1. Where related to our obligations under laws and regulations; 2. where directly related to national security or national defence; 3. where directly related to public safety, public health or a significant public interest; 4. where directly related to criminal investigation, prosecution, trial or enforcement of judgments; 5. where there is sufficient evidence of malicious intent or abuse of rights; 6. where necessary to protect the life, property or other significant lawful rights of the data subject or another person and it is difficult to obtain consent; 7. where responding would cause serious harm to the lawful rights of you or another individual or organization; or 8. where trade secrets are involved.

6. Updates to This Privacy Policy

Our services and technologies continue to evolve in response to user needs. We may update this Privacy Policy to explain changes arising from new services or business processes. Without your explicit consent, we will not reduce the rights you enjoy under this Policy.

For material changes, we will provide a more prominent notice, including a notice within the aiXcoder intelligent programming system or a pop-up prompt.

Material changes include, but are not limited to:

(1) Material changes to our service model, such as the purposes of processing, the types of personal information processed or the way personal information is used; (2) material changes in our control, such as a change of data controller resulting from a merger or restructuring; (3) changes to the principal recipients of shared, transferred or publicly disclosed personal information; (4) material changes to your rights regarding personal information processing or how those rights may be exercised; or (5) changes to the department responsible for personal information protection, its contact details or complaint channels.

7. How to Contact Us

You may contact us using the methods below. We will respond to your request within 15 days:

(1) You may contact our person responsible for personal information protection through “Complaints and Suggestions” in the main interface of the aiXcoder intelligent programming system, or call 010-52851835.

(2) If you are dissatisfied with our response, particularly if you believe that our processing of personal information has infringed your lawful rights, you may seek a remedy by filing a claim with a court of competent jurisdiction where Beijing Guixin Technologies Company Limited is located.

8. Supplementary Provisions

(1) Right of interpretation

The final right to interpret this Privacy Policy belongs to Beijing Guixin Technologies Company Limited. Questions not expressly addressed in this Policy will be reasonably interpreted in accordance with applicable laws, regulations and the actual circumstances.

(2) Dispute resolution

Any dispute arising from this Privacy Policy should first be resolved through friendly consultation. If consultation fails, either party may submit the dispute to a court of competent jurisdiction where the Company is located.

(3) Policy amendments

We reserve the right to amend this Privacy Policy to reflect changes in laws and regulations, technological developments and business needs. The amended Privacy Policy will be announced through our official website, application or another appropriate method and will take effect on the announced date. Please review this Privacy Policy periodically for the latest information.

(4) Governing law

The formulation, performance, interpretation and dispute resolution of this Privacy Policy are governed by the laws of the People's Republic of China, excluding its conflict-of-laws rules.

(5) Other terms

This Privacy Policy, together with our other service terms and agreements, constitutes the complete agreement between you and us and supersedes any other form of agreement or statement. If any provision of this Privacy Policy is held invalid or unenforceable, the remaining provisions will remain valid and enforceable.

We are committed to providing a safe and transparent online environment and will continue to improve our privacy protection measures. If you have any questions or suggestions about this Privacy Policy or our privacy practices, please contact us using the methods above. We will respond in good faith and continue to improve our services.